FAQ

Are your patches authentic?

Yes, we only use authentic vintage patches (usually 20 years or older) that we purchase from verifiable sources. 

How come my patch looks new?

Sometimes our patches are New Old Stock, which means even though they're old, they've never been used. They simply sat waiting to be reborn. 

Do you reproduce patches?

No. We only sell authentic vintage patches. 

What condition will my patch be?

As we don't reproduce patches the condition varies. Pay attention to the photos to see if you are getting something towards the newer untouched end, or something more worn and used. Everyone likes a different patina to their vintage wear. 

Do you produce the same hat twice?

No. We utilize the same patches, but always on different hats. If you buy a patch + hat combo you will be the only person to ever have that hat with that patch on it. 

Can I track my order?

When your order is shipped you will receive an email with your tracking information. 

How long will my order take?

We ship with CanadaPost at least twice a week. Due to covid related delays shipping with every carrier does take a little bit longer, but usually you should receive your order within Ontario within a week, and within Canada by 2-3 weeks.

Can I return my hat?

No. Due to health and sanitary reasons we do not take returns on hats. We want you to be happy though so please get in touch if anything is wrong such as if the hat is damaged in any way. 

Can I order a custom hat and patch combo?

Right now we don't offer up custom hats, but it's something we're considering doing. If you want to see something specific please let us know and we may be able to add it to an upcoming release. 

Do you offer hats for larger heads?

This is a common request and we do have some larger profile hats, but since we offer one-size caps it's hard to fulfill custom larger sizing.